Free Shipping is available to US addresses in the contiguous 48 US states. We do NOT ship to PO Boxes, APO/FPO, or Freight Forwarder Addresses. Most Ground Shipping orders are shipped within 2-3 days from confirmation of your order. No orders are processed or shipped on Saturdays or Sundays. In the event of delays, every effort will be made to contact you by email. If the delay is due to backorder, you will receive notice by email and be given the choice to remain on backorder, substitute to another item, or cancel your order.
Signatures are required for all orders. If you are not at home at the agreed time of delivery, you may be charged a re-delivery fee equal to your shipping charge.
If order is cancelled after shipment was sent and posted, a 25% restocking fee will apply to your account. The partial refund will be issued to original payment account after the return is received.
If an order is refused or returned to us due to incorrect information, such as wrong address, unclaimed package, an expired forwarding address, etc., you will automatically receive a refund for the price of the product minus $10.00 or 10%, whichever is greater, to cover costs associated with processing your order and return. Shipping costs are not refundable, since the shipping is paid to the post office, not us.
We ship most packages with USPS. Shipping fees are calculated on a combined basis of weight, value (for insurance purposes), and destination.
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to buying.
Oversized items that do not fit Parcel Services standards will be shipped via an International freight forwarder.
Some items cannot exported due to manufacturer or government restrictions.
No orders can be shipped as "gifts".